Aviso de Privacidad

PRIVACY POLICY & AVISO DE PRIVACIDAD — GUADALUPE 2026

Last Updated: July 2026

This Privacy Policy (the «Policy») is designed to comply with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares – LFPDPPP), its Regulations, as well as international data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable to our global pilgrims.

1. DATA CONTROLLER (El Responsable)

The entity responsible for the collection, processing, use, storage, and protection of your personal data is:

  • Legal Name / Representative: ISRAEL IVAN RAMIREZ MEZA (operating under the commercial brand A Real Pilgrimage, hereinafter referred to as «we,» «us,» or «our»).
  • Contact Email: ramirezmezaisrael@gmail-com
  • WhatsApp Support: +52 55 8027 8303
  • Address: Membrillos ,123, Tecámac, Estado de México, C.P. 55770
2. INFORMATION WE COLLECT (Datos Personales Recabados)

To safely register you and manage your logistics for the Guadalupe Pilgrimage 2026, we collect the following categories of data:

A. Personal Identification & Contact Data:
  • Full legal name (exactly as it appears on your passport).
  • Date of birth, gender, and nationality.
  • Email address and telephone/WhatsApp number.
  • Emergency contact information (Name, relationship, and phone number).
B. Travel & Verification Documents:
  • Passport number, expiration date, and country of issue.
  • Flight itinerary details (airline, flight numbers, landing times, and terminals).
C. Sensitive Personal Data (Datos Personales Sensibles):

Under Article 3, Section VI of the Mexican LFPDPPP, certain data regarding your health or personal preferences are considered Sensitive Data. We only collect this data with your explicit consent:

  • Health and Dietary Restrictions: Food allergies, chronic medical conditions, or physical mobility restrictions to ensure your safety during walks, transfers, and restaurant dining.
D. Financial and Billing Information:
  • Payment transactions are processed securely through our authorized, PCI-compliant third-party platforms (Stripe, PayPal, Western Union, or Remitly). We do not store or have access to your full credit card numbers or financial credentials on our servers.
3. PURPOSES OF PROCESSING (Finalidades del Tratamiento)

We process your data for the following necessary and secondary purposes:

A. Primary Purposes (Necessary for the contract/service):
  1. Managing and confirming your registration and spot lock for the Guadalupe Pilgrimage 2026.
  2. Booking hotel/hostel room blocks and handling logistics with ground service providers in Mexico.
  3. Coordinating your group transportation transfers to and from Mexico City International Airport (MEX).
  4. Customizing dietary requirements with our private cook to prevent health risks.
  5. Creating a secure, live WhatsApp Communication Group 7 days before departure.
  6. Providing customer support, answering inquiries, and processing installment payments.
B. Secondary Purposes (Marketing and analytics):
  • Sending you information about future pilgrimages, spiritual preparation materials, or administrative updates.
  • Note: If you do not wish your data to be processed for secondary marketing purposes, you may opt-out at any time by sending an email to our support channels.
4. DATA TRANSFERS (Transferencias de Datos)

Your personal data is treated with absolute confidentiality. We do not sell, rent, or trade your data. To fulfill our contract with you, we transfer necessary data only to the following trusted third parties (Articles 36 and 37 of the LFPDPPP):

  1. Lodging Providers: Hand-picked hotels and boutique hostels in Mexico City (only names and room preferences are shared to secure your check-in).
  2. Transport Contractors: Private luxury motorcoach operators (only passenger counts and logistics schedules are shared).
  3. Payment Processors: SSL-encrypted platforms (Stripe and PayPal) to securely charge reservation deposits or installments.
  4. Medical or Emergency Services: In the rare event of an accident or health emergency during our walks or tours, relevant medical history/dietary restrictions will be shared with emergency personnel to protect your life.
5. SECURITY MEASURES (Medidas de Seguridad)

We implement administrative, technical, and physical security measures (including SSL encryption protocols and restricted access databases) to safeguard your personal data from loss, theft, unauthorized use, or alteration.

6. YOUR RIGHTS: ARCO & INTERNATIONAL RIGHTS (Derechos ARCO)

No matter your country of residence (Mexico, United States, or otherwise), you possess the right to control your personal data. Under Mexican Law, these are known as ARCO Rights:

  • Access (Acceso): You have the right to know what personal data we hold about you and how we use it.
  • Rectification (Rectificación): You can request corrections to any inaccurate, outdated, or incomplete data (e.g., correcting a spelling error in your passport details).
  • Cancellation (Cancelación): You have the right to request the deletion of your data from our databases once the pilgrimage has concluded and all financial balances are settled.
  • Opposition (Oposición): You can oppose the treatment of your data for specific purposes (such as secondary marketing emails).
How to exercise your rights:

To submit a formal ARCO request or exercise your CCPA/GDPR rights of deletion and access, please send an email to ramirezmezaisrael@gmail.com with the subject «Data Privacy Request – [Your Name]». Your request must include:

  1. Your full name and contact information.
  2. A clear description of the right you wish to exercise and the specific data involved.
  3. A copy of your valid ID (such as a passport) to verify your identity.

We will respond to your request within 20 business days in accordance with Article 32 of the Mexican LFPDPPP.

7. USE OF COOKIES AND TRACKING

Our website uses cookies to improve your user experience, analyze web traffic, and remember your language preference (English/Spanish). You can choose to disable cookies through your browser settings at any time.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update, modify, or change this Privacy Policy at any time to comply with new legal requirements or internal business updates. Any changes will be posted directly on this page with an updated «Last Updated» date.

9. EXPLICIT CONSENT (Consentimiento)

By submitting your registration form on our website, checking the «Terms & Conditions» box, or transferring funds via Western Union, Remitly, PayPal, or Stripe, you explicitly acknowledge that:

  • You have read, understood, and agreed to the terms of this Privacy Policy.
  • You authorize the collection and processing of your personal and sensitive data (health/dietary details) for the execution of the pilgrimage services.
  • You authorize the international transfer of your data to necessary logistics partners in Mexico.